Returns & withdrawal
Need to return an item or cancel your whole order? Choose the right option below.
Return or exchange specific items. Choose the item(s) you want to send back, pick a reason, and get an exchange, store credit or refund — under our 30-day return policy.
Cancel your entire order. No reason needed — you get a full refund to your original payment method. This is your statutory 14-day right of withdrawal (EU Directive 2023/2673), counted from delivery.